At AdaptHealth Patient Care Solutions (AHPCS), we are dedicated to making the business of healthcare more efficient.
Together with our customers, we are creating solutions to enhance patient care. We invite you to learn why more payers, healthcare providers and patients choose AHPCS.
AHPCS provides access to medical supplies, insurance payers, distribution services and technology to better serve our customers. With fast, efficient and exceptional service from AHPCS, healthcare professionals and patients know they truly have a supplier that focuses on their needs.
As part of AdaptHealth, we provide products to patients through a strategic network of distribution centers nationwide. Our solutions help facilitate more effective patient care.
As a participating provider with Medicare and most Medicaid plans and a contracted supplier with hundreds of managed care plans, AHPCS helps payers by providing access to diagnosis-specific products and solutions that may lead to better health outcomes for their members.
AHPCS has the ability to:
- Supply more than 200,000 medical products
- Interface with payer portals
- Submit claims electronically
- Answer questions via live chat
We understand the products we supply are important to your patient’s quality of life. That’s why we offer products from a wide range of manufacturers in these categories:
- Wound Care
- Urological
- Ostomy
- Tracheostomy
- Breast Pumps
- Diabetic Care 1
- Incontinence
Brand requests are typically honored if products are stocked by MPCS.
We also provide these services to our customers:
- Initial patient orders are shipped for delivery next business day and patients who reorder typically receive products within one to two business days.2 There is no charge for standard shipping.
- Product specialists are available to take orders and answer questions about products.
- We are a contracted supplier with hundreds of managed care payers and are a participating provider with Medicare and many Medicaid plans.
- Insurance specialists verify benefits for products and quantities of reimbursable supplies the patients’ insurance will cover.
- A variety of ordering options (phone, fax and electronic) are available.
In keeping with a commitment to patient care, healthcare providers have access to our wound, ostomy and continence (WOC) nurses. These knowledgeable clinicians are able to:
- Provide specialized support regarding product choices and insurance coverage guidelines.
- Assist healthcare professionals with their patients’ resupply plans.
- With healthcare provider’s consent, answer patients’ questions regarding product use.
1 As a result of regulatory changes effective July 1, 2013, AdaptHealth Patient Care Solutions is not able to provide diabetic care supplies to patients using Medicare Part B benefits.
2 Shipping is contingent upon receiving product authorization from the insurance payer if required and a physician’s order if required by state law for the product and does not apply to incontinence products and breast pumps.
