Alerts

2020 Deductible Refresh Letter

By November 6, 2020 No Comments

2020 Deductible Refresh

With the busy holiday season upon us, AdaptHealth Patient Care Solutions Inc. (AHPCS) understands that your annual insurance deductible may not be top-of-mind. That’s why we want to remind you that your insurance deductibles may reset on January 1, 2021.

Is your insurance policy or coverage changing in 2021? If so, please update the information one of the following ways to avoid potential delays in order processing:

1. Online while using Express Reorder, a quick and convenient method for placing your resupply order.
2. Email your updated insurance information to PCSpatientconnect@adapthealth.com.
3. Inform one of our Customer Service Representatives when placing your next order if ordering via telephone, at 855-404-6727.

For your convenience, we have included our holiday schedule below so that you can best plan for future orders.

Our offices will be closed on:

· Thursday, November 26, 2020
· Friday, December 25, 2020
· Friday, January 1, 2021

AdaptHealth Patient Care Solutions will operate with adjusted hours and staffing on:

  • Friday, November 27, 2020, hours of operation 8am to 5pm EST (Please note: Orders can be processed, but will not ship until next business day, as the distribution centers are closed)
  • Thursday, December 24, 2020, hours of operation 8am to 5pm EST
  • Thursday December 31, 2020, Hours of operation 8am to 5pm EST

AHPCS utilizes UPS for supply shipments. Deliveries may be delayed due to the UPS holiday schedule. Click here to view the UPS holiday schedule.

To place an order, we encourage you to utilize our Express Reorder, a quickest and convenient way to place your medical supply order. Express Reorder can be found at https://pcs.adapthealth.com/reordersupplies/. Our Customer Service Team can be contacted at 855-404-6727.

Thank you for allowing us to support you in achieving better health. Have a wonderful Holiday season!

-AdaptHealth Patient Care Solutions